FAQ

Shipping

Will my cake and cookies be okay being shipped by mail?

Yes! We package our cakes and cookies to arrive safely to our customers.

 

The cakes are air dried for a day to keep the frosting intact and the cookies are air dried so that the icing won't be damaged in the mail. In addition, we package the cakes and cookies so that they look the same as if you had picked them up from us.

 

Cakes are availble for shipping to the following counties: Los Angeles, Orange, Riverside, San Bernardino, and Ventura.

Cookies are available for shipping to the 48 contiguous states.

 

If you are not satisfied with our product please contact us.

How long will it take before my order arrives?

We want your dog to have the best cake and cookies so Apple Dog Bakery only bakes the cakes and cookies after we receive your order. It takes 2-3 days to prepare and make the cakes and cookies and 1-3 days for your order to arrive by USPS priority mail.

 

Please note that we ship the orders on Mondays and Thursdays.

Where do you ship from?

We are located in Los Angeles County in California

Where do you ship to?

Because our products are baked fresh and because we don’t use any preservatives, we can only ship the cakes to the following counties: Los Angeles, Orange, Riverside, San Bernardino, and Ventura.

 

Cookies and accessories are shipped to all 48 lower states.

 

Orders and Returns

How can I order a custom cake?

For custom cakes, you will need to select the design, tell us when you want the cake delivered and send us picture of your dog’s face by email. All these will be indicated when you order a custom cake.

If there's a problem with my order, what should I do?

We want you to be completely satisfied with your order.

 

Please email us right away if you have any problems at appledogbakery@gmail.com

Cake and Cookies

Are your ingredients healthy for my dogs?

Apple Dog Bakery believes that our dogs deserve the healthiest products possible. We use natural ingredients with plant based food coloring (e.g. beet for red, turmeric for yellow) to create the yummy colors for our products.

 

There are no preservatives or unnatural ingredients in our products, only nature and LOVE.

What should I do when I receive the cake and cookies?

Apple Dog Bakery does not use preservatives in our products. You should put the cakes in the refrigerator if you are not going to have your dog eat it right away. Just remember to remove the any packaging material so that they don’t stick to the frosting.

 

The cake will be safe for your dog upto a week in the refrigerator but I am sure that you want to give it to your furry friend as soon as possible. We recommend 3-4 days to ensure maximum freshness. Your dog will appreciate it!

 

If there are leftovers, you can store the cake in the freezer for up to two months.

 

For the cookies, store in a cool, dry place, and they will be good for up to a month.

Pick Up

Can I pick up the cakes and cookies?

Yes, you can arrange for pickup in Cerritos, CA on Wednesdays and Saturdays.
 
Make sure to choose pickup option in the checkout section.